QC
Each keycap set is inspected following below steps:
- Place each bag of keycap set on weight scale to determine if any keys are missed.
- Take all keys out and inspect those keys with higher "bad" rate recorded in the past.
- Replace zip bag and repack keycaps.
A lot of labor work as I am trying my best to deliver best-in-quality keycaps to you.
But nothing is perfect. If you have any issue with your keycaps, please email me at support@21kb.com, I will take care of it in my top priority.